Case Studies

Odeko + Taproom Coffee

Tapping into new opportunities

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No Risk,
No Commitments
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Next-day Turnaround
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Overnight
Delivery
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No
Minimums
Group 2
New Cafe Items
& Essentials
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Customer
Mobile Ordering
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Meet the partner that's got your back-of-house.

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Smooth Operator

Taproom Coffee knows how to tap into what customers crave. Atlanta’s go-to location for standout coffee and spectacular beer, Taproom has been a consistent hub of community, fostering connections and serving coffee for nearly a decade.

When increased demand led to longer lines and dwindling supplies, Taproom Coffee turned to Odeko to make operations as smooth as their lattes.

Queuing up a better moving business

Taproom first tapped Odeko for its mobile ordering app. The result? More buzz than your daily espresso shot.

“The order-ahead option was a hit,” says manager Amy Tuttle. “Not only did grab-and-go ordering reduce in-store traffic, it also improved the customer experience by shortening lines and saving customer orders.”

Odeko’s order ahead app makes it easy to become the local favorite. Not only does the app enable order and pay ahead for easy pick-up, but has a built-in loyalty program at no additional cost. Orders can be accepted on any Apple or Android device, and easily connects with your existing POS, including Square.

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Ahhhh-some supply service

In addition to providing mobile ordering for customers, Odeko offers free delivery of everything coffee shops need to operate their day-to-day.

One of the most important things Odeko supplies: peace of mind.

“With Odeko, I get fast delivery so I don’t have to worry about gaps in inventory,” says Tuttle. “I can order in the morning and get supplies overnight–sometimes before we’ve closed. I have peace of mind knowing I can get what I need at the last minute.”

Taproom owner Jonathan Pascual also values the significant time-savings that Odeko delivers. “We don’t have time or money to waste. Instead of spending 30 minutes–plus gas–to have someone pick up something we’ve run out of, we can have what we need delivered–even before we need it.”

In addition to saving coffee shops up to 10 hours per week of work, Odeko also saves an average of 21% on cost of goods sold and lowers emissions by two-thirds, thanks to consolidated deliveries.

Odeko’s commitment to help small businesses is tangible, and small business owners are seeing the difference in their bottom line. Pascual compares Odeko to some of the other supply and delivery on the market, noting, “they have fees that are five or six times higher than Odeko’s. The difference is huge all the way around.”

“If you’re looking to grow, if you’re looking to have products delivered overnight and want to give customers an easy, seamless mobile ordering experience, use Odeko.” 

Always one step ahead of demand 

Taproom Coffee prides itself on going above and beyond for customers. So it’s no surprise they were delighted to find an operations partner that does the same.

“Odeko has more than exceeded my expectations,” says Tuttle. “They’re true to their word. They let us try something before we buy it. And if they don’t have what we need, they’ll get it.”

Pascual agrees that Odeko has had a positive impact on their business. “If you’re looking to grow, if you’re looking to have products delivered overnight and want to give customers an easy, seamless mobile ordering experience, use Odeko.”

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“If you’re looking to grow, if you’re looking to have products delivered overnight and want to give customers an easy, seamless mobile ordering experience, use Odeko.” 

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Join in and reap the rewards. See how Odeko can help you save time, money, and headaches.

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About Taproom Coffee

Started by coffee business aficionados with more than 15 years in the industry, Taproom Coffee is dedicated to serving some of the best coffee in the world. Taproom partners with roaster Opo Coffee to pour a variety of truly exceptional coffee drinks, and offers a selection of spectacular craft beer from breweries in Atlanta and beyond. The local favorite also serves up pastries and other tasty food menu items made fresh by Atlanta-based Alon’s Bakery. Taproom Coffee’s location serves as a community hub for events and connection.

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About Odeko

Odeko is an all-in-one operations partner that helps independent businesses save what matters most: money, time and the planet. The smart operations software optimizes supply chain operations, empowering businesses to order exactly what they need from a selection of over 400 national and local vendors, delivered direct-to-fridge and shop, five days a week. Odeko offers order ahead functionality through its app and online for consumers looking to pre-order from their local coffee shops and cafes. Odeko’s goal is to help small businesses increase their revenue, lower their expenses, and reduce their environmental footprint.